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ORDER STATUS: if you are inquiring about the status of your order, please look in the email account used to place the order. In the original confirmation, there is a link to your Order Status. Or, when any item ships we send tracking information which links to the carrier with an expected due date. If you don't see the email check your spam or junk mail folder.


A commonly asked question...

"Will this fit my dog?"

Unfortunately, we have no way of knowing for sure if a harness, collar, or clothing will fit based on your measurements or the weight of the dog.

We recommend you buy two or more sizes and use our pre-paid return labels to send back the ones which don't fit. This is the easiest and most convenient way to resolve sizing issues via mail-order for hard to fit items.

Please review our Right-Size Promise for more details. Items covered include harnesses, collars, belly bands, and clothing.

 Yes, please contact me regarding this issue.