"WILL THIS FIT MY DOG?" We get this question all the time and the best answer is "there's no way for us to know without having your dog here." Using the measurements listed and measuring your dog is the next best way. We offer a 'Free Exchange' program on certain items for this reason - see Ready Returns for details.
Asked by Sherry, October 1, 2011 at 02:23:48 PM EDT.
Q: Is it possible to include name and phone number with area code on collar by custom order?
Answered by GWL, October 3, 2011 at 01:38:33 PM EDT.
A: No, sorry. Only up to 12 characters will work on these collars.
Asked by Jamie, November 3, 2011 at 02:55:45 PM EDT.
Q: How do the ultrasuede products hold up to rain and snow that they may recieve during a walk? How durable are the ultrasuede products?
Thanks so much!
Answered by GWL, November 8, 2011 at 12:53:23 PM EST.
A: Ultrasuede is a extremely durable and resilient. It will most certainly hold up to all the elements. To keep it looking nice you can use a suede brush, or place in the washer (inside a lingerie bag). Genuine Ultrasuede is far superior to any microsuede and stronger than leather.
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