"WILL THIS FIT MY DOG?" We get this question all the time and the best answer is "there's no way for us to know without having your dog here." Using the measurements listed and measuring your dog is the next best way. We offer a 'Free Exchange' program on certain items for this reason - see Ready Returns for details.
Asked by Anonymous, December 27, 2010 at 05:22:52 PM EST.
Q: Manufacturer phone number needed for product warranty
Answered by GWL, December 30, 2010 at 08:52:53 PM EST.
A: We can take care of warranty issues for you.
Asked by LInda, June 25, 2013 at 11:53:40 PM EDT.
Q: I just bought this Li'l Pals retractable leash and the latch does not fit around the two rings of the quick release step in harness. I had to return. Do you make a quick release that will fit the quick release item number 214262-1a or item number 213262-11?