"WILL THIS FIT MY DOG?" We get this question all the time and the best answer is "there's no way for us to know without having your dog here." Using the measurements listed and measuring your dog is the next best way. We offer a 'Free Exchange' program on certain items for this reason - see Ready Returns for details.
Asked by Cecilia, May 26, 2011 at 11:17:23 AM EDT.
Q: Does the "puppy blue" color collar have a silver or gold colored clasp?
Answered by GWL, January 27, 2012 at 11:30:09 AM EST.
A: These collars are 1/2" wide. They are available in a 5/8" width by special order.
Asked by Anonymous, April 9, 2012 at 03:35:47 AM EDT.
Q: Would you be able to show me photo comparisons of the kiwi and firefly colors of these collars? Is it possible to show them on a fawn/tan colored dog wearing them?
Answered by GWL, April 9, 2012 at 07:59:21 PM EDT.
A: No, not easily. Too many variables to get an accurate depiction. The Firefly color is very loud and is hard to reproduce online or in print. It's very bright, almost neon. The Kiwi is much more subdued than Firefly and more along the lines of a nice spring color.
Asked by Amy P., September 25, 2012 at 08:53:08 PM EDT.
Q: Is the measurement shown for each collar the actual length of the COLLAR, or the size the dog's neck it will fit? My dog's neck is 10". Help! I had to send back the last order...
Answered by GWL, September 25, 2012 at 09:21:03 PM EDT.
A: The sizes listed are the actual ranges for the collars from the first hole to the last. You should always add 1 to 2 fingers to the measurement around your dogs neck for a better fit.
Asked by Anonymous, November 4, 2012 at 03:48:20 PM EST.
Q: What does it mean when it says to "pick an attribute"? Thank you!
Answered by GWL, November 4, 2012 at 06:49:54 PM EST.
A: Attributes are usually size or color. The dropdown boxes contain attributes to choose which size and color you would like. There is also an optional drop down box if you wish to choose a custom made color.
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