"WILL THIS FIT MY DOG?" We get this question all the time and the best answer is "there's no way for us to know without having your dog here." Using the measurements listed and measuring your dog is the next best way. We offer a 'Free Exchange' program on certain items for this reason - see Ready Returns for details.
Asked by Angelique, November 15, 2010 at 07:37:29 PM EST.
Q: Are these harnesses machine washable?
Answered by GWL, November 15, 2010 at 08:21:45 PM EST.
A: Yes, all Susan Lanci Ultrasuede is machine washable with a mild detergent or cleaning fluid. We recommend using a lingerie bag (especially when there are Swarovski crystals)and tumble dry with little or no heat. A suede brush also works wonders between washings to keep the nap up.
Asked by Hope, February 2, 2011 at 11:40:39 PM EST.
Q: Does the wide part of the harness go across the chest or behind the front legs?
Answered by GWL, January 6, 2012 at 12:55:55 PM EST.
A: Correct, it does not go over their head. you place their front legs through the holes and buckle it at the shoulder.
Asked by Christin, April 17, 2012 at 10:22:39 PM EDT.
Q: As there are multiple color choices provided, I'm curious as to why there are no other options beside "Custom Color". If this is a custom harness perhaps you should advertise as such. I only wanted the regular harness, no extra in the color "Olive". There is no space in the details or ordering for "NON-CUSTOM". Does this mean everything is to be considered "custom".
Answered by GWL, April 20, 2012 at 01:44:59 PM EDT.
A: Currently, Olive is not a color we stock in this harness. We do stock different colors in different sizes. Start with your size selection, then choose color to see what's currently available in stock. Certain sizes, like teacup, or XL we may not stock any and these would be special order items in this style.
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